Privacy Policy

Introduction

Welcome to Cosy Living Home Home (hereafter referred to as “Company,” “we,” “us,” or “our”). We are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines the types of information we collect from visitors to our website https://cosylivinghome.com (the “Website”) and explains how we use and protect that information. The term “you” refers to anyone accessing, browsing, or using the Website.

By accessing and using our Website, you agree to comply with and be bound by this Privacy Policy. Continued use of the Website following any changes to this Privacy Policy will constitute your acceptance of such changes. If you do not agree to this Privacy Policy, please refrain from using our Website.

Children’s Privacy

We value the privacy of children and define “child” as an individual under 13 years of age. Our Website and its content are designed for individuals over the age of 18. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us to have it removed.

Information Collection and Usage

When you visit our Website, we may collect personal information such as your name, email address, phone number, mailing address, avatar, and payment details when you make a purchase. This information is collected through various interactions, including but not limited to account registration, order placement, newsletter subscription, contact forms, and live chat.

We use this information to:

Personalize your experience on the Website.
Improve our Website and services.
Provide customer support.
Process transactions efficiently.
Send relevant promotions and offers.
Conduct surveys and solicit feedback.

Additionally, we automatically collect certain non-personally identifiable information via Log Data and Google Analytics, such as IP address, browser type, and usage patterns, to analyze Website performance and user behavior.

Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand your interaction with our Website. You can manage cookie settings through your browser, but disabling cookies may affect your ability to access certain features of our Website.

Comments and Social Media

When you leave comments on our Website, your name, email address, and any additional information you provide may be retained indefinitely. We also integrate social media features that may collect your information when you interact with us on platforms like Facebook, Twitter, and Instagram. Please be aware that any information shared on social media is public and may be collected by others.

Web Beacons and Pixels

We may use web beacons, also known as pixels, in conjunction with cookies to gather data on user behavior and interaction with our Website. This information is used to tailor advertisements and promotions based on your interests.

Third-Party Links

Our Website may contain links to third-party sites. Once you leave our Website, our Privacy Policy no longer applies. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

Disclosure of Information

We do not sell your personal information. However, we may disclose your information to trusted third parties who assist us in operating our Website and conducting our business, provided these parties agree to keep your information confidential. We may also disclose your information to comply with legal obligations or protect our rights.

Email Marketing

By subscribing to our email list, you agree to receive newsletters and promotional content. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

GDPR Compliance

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may withdraw consent at any time and lodge a complaint with a supervisory authority if you believe your rights have been violated.

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, request deletion, and opt out of the sale of your information. We do not sell personal information. For any requests under CCPA, please contact us with sufficient details to verify your identity.

Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.

Privacy Policy Updates

This Privacy Policy is effective as of [11-05-2024] and may be updated periodically. Please review this page regularly for any changes. Your continued use of the Website after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].